Managing Groups in a Training

One of the major challenges for business experts is the communicative complexity of dynamic groups. Anyone who has been able to convince with his or her expertise is suddenly confronted with having to slow down frequent speakers and integrate disruptive factors, and not beingable to relax even in difficult situations. In this e-learning course, subject matter experts are familiarized with these challenges - and they learn about solutions that really help them in their everyday work.

• Understanding the typical training phases and how they can be accomplished optimally
• Dealing with challenging types of participants
• Overcoming disruptions and conflicts in the group
• Staying cool in difficult situations

This course takes about 60 minutes.