Sales - from beginner to expert

Sales field service, internal sales, Key Account Management and all other interested parties.

In our learning module, you will learn and master the art of selling from the ground up. Starting with needs assessment, you will learn how to recognise and understand the true needs of your customers. This knowledge is the basis for building a strong sales relationship based on trust and mutual understanding. The initial contact is crucial, as this is where you lay the foundation for a successful customer relationship.

With our module, you will become an expert in arguing the benefits of your products or services clearly and convincingly. You will learn how to skilfully refute objections and how to conduct the conversation in such a way that you successfully close the deal. 

The module also covers strategic selling, starting with the basics of strategic selling. You will learn how to conduct strategic customer development and how to build long-term partnerships through effective relationship building. These skills are essential to succeed in today's competitive marketplace.

Our learning module is your guide to excellent sales skills and a deep understanding of the dynamics of sales.

Translated with DeepL.com (free version)

• Identifying needs
• Building relationships in sales
• Making initial contact
• Demonstrating Value
• Handling objections
• Closing the sale
• Strategic Sales - Basic of strategic sales
• Strategic Sales - Building relationships
• Strategic Sales - Strategic customer development

Time required per unit approx. 60 minutes.