360 degree consulting

On-site trainingGermanBasic
Order
Currently there is no bookable date for this event.
Category
Customer
Target Group

Service, fitters, application engineers, site managers, sales

Objectives
Perfect customer service is one of the keys to success. In this course, participants learn to recognise the needs of their customers and build relationships with them. They learn how to communicate successfully with different types of people and are taught techniques for long-term customer loyalty.
Topics
  • Providing optimal support to colleagues at the customer
  • Conducting harmonious conversations with the customer
  • Increase customer satisfaction step by step
  • Make a positive first impression
  • Turning customers into partners through relationship management
  • Recognise the customer's needs
Price
395,00 EUR plus VAT
Price remark
plus VAT incl. training documents and catering
Accommodation costs
119,00 EUR
Accommodation costs remark
per person and night incl. breakfast
language
German
Provider

MEIKO Deutschland GmbH, Offenburg

MEIKO Maschinenbau GmbH & Co. KG, Offenburg
07812034300